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Emergency callout booking

Book an electrician now, online

Confirm your callout in a couple of minutes for a £30 charge, paid upfront. It goes straight to the electrician who will attend. Prefer to talk first?

+44 7950 795110

The £30 callout charge, explained

The £30 callout charge covers getting an electrician to you and the first stage of diagnosis on site. Any repair work beyond that is quoted and agreed with you separately before it starts.

Is it refundable? No. The £30 callout charge is non-refundable once your booking is confirmed. It reserves an electrician's time and covers the visit itself, whether or not you go ahead with further work afterwards.

Any repair work beyond the visit and diagnosis is a separate, agreed price. You will never be charged for further work without saying yes first.

What counts as an emergency

  • A burning smell from sockets, switches or the fuse box
  • Sockets, plugs or switches that are hot, buzzing or scorched
  • The fuse box trips again as soon as you reset it
  • Part or all of your home has lost power
  • Damaged or exposed wiring, especially where children can reach
  • Water has got into sockets, light fittings or the fuse box

If anything is smoking or on fire, get out and call 999 first. If you smell gas rather than burning plastic, call the National Gas Emergency line on 0800 111 999.

Book your callout

Takes about two minutes. The £30 callout charge is collected securely once you continue.

  1. What's happening
  2. Your details
Where and what's the emergency?

This booking includes a £30 callout charge, taken now. The £30 callout charge covers getting an electrician to you and the first stage of diagnosis on site. Any repair work beyond that is quoted and agreed with you separately before it starts.

Callout bookings, honestly answered

What does the £30 callout charge cover?

The £30 callout charge covers getting an electrician to you and the first stage of diagnosis on site. Any repair work beyond that is quoted and agreed with you separately before it starts.

Is the £30 callout charge refundable?

The £30 callout charge is non-refundable once your booking is confirmed. It reserves an electrician's time and covers the visit itself, whether or not you go ahead with further work afterwards.

What happens after I pay?

Your booking is confirmed straight away and lands directly with the electrician who will attend. We call you to confirm timing and talk through the problem. Any repair work beyond the visit and diagnosis is quoted and agreed with you before it starts, so there are no surprise costs.

What if it turns out not to be urgent?

Call us first if you are not sure. A short call often tells us whether you have a genuine emergency, a safe workaround, or a simple fix, and saves you the callout charge if a booking is not the right next step.

Not urgent after all? See everything we do or get a standard quote.

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