Some electrical problems can wait for a convenient appointment. Others cannot. A burning smell from a socket, a consumer unit that trips the moment you reset it, half the house dead, or a scorched light fitting all need attention before they turn into a fire or leave you without heating and hot water. We prioritise urgent work across Greater London from our base in East London.
Most urgent call-outs come down to a handful of causes: a failed appliance pulling an RCD out, a loose connection that has started to arc and overheat, water getting into an outside light or junction box, or an old rewirable fuse board that cannot cope with modern loads. The job is to find the cause quickly, make the installation safe, and then fix it properly rather than just resetting a breaker and hoping.
We carry the test equipment and common parts to complete most urgent repairs in one visit. If a full repair genuinely needs parts on order or a bigger piece of work, we make everything safe first, explain what we found in plain English, and give you a written price for the follow-up before we leave.
What's included
Making the installation safe
Our first job on arrival is to stop the danger: isolating damaged circuits, disconnecting failed accessories, and confirming with test instruments that what remains live is safe to use overnight.
Proper fault diagnosis
We test rather than guess. Insulation resistance, continuity and earth loop readings tell us whether the problem is an appliance, an accessory, a cable or the board itself.
Repair on the spot where possible
We carry stock of common breakers, RCBOs, sockets, switches, pendant sets and 6242Y twin and earth cable, so most urgent faults are repaired in the same visit rather than left for a second appointment.
Honest advice on what comes next
If the fault points to a wider problem, an ageing board, perished insulation, a DIY alteration that needs undoing, we tell you straight, with a written quote and no pressure to book anything.
Certification for the work done
Repairs and replacements are tested to BS 7671 before we re-energise, and you get a Minor Electrical Installation Works Certificate where one applies.
How the job runs
- 1
Call or message us
Tell us what happened, what tripped or failed, and whether anything smells hot or has visible damage. If anything is burning, we will talk you through isolating the circuit straight away.
- 2
We confirm the visit and price basis
You get a clear call-out and first-hour price before we set off, so there are no surprises when we arrive. Urgent work is prioritised in the day's schedule.
- 3
Make safe and diagnose
On arrival we isolate anything dangerous, then work through the circuit with test instruments to pin down the actual cause of the fault.
- 4
Repair and test
We complete the repair, replace damaged accessories or cable, then dead test and live test the circuit to BS 7671 before putting it back into service.
- 5
Walkthrough and paperwork
We show you what failed and why, hand over any certificate that applies, and put any recommended follow-up work in writing so you can decide in your own time.
What it costs
Urgent repairs start from £95, which covers the call-out and the first period on site including diagnosis. Most urgent jobs in London land between £100 and £300 depending on how long the fault takes to trace and what parts are needed. A failed socket sits at the bottom of that range; a burnt-out junction buried in a ceiling sits nearer the top.
We confirm the price before any repair work starts. If diagnosis shows the job is bigger than an urgent repair (for example the board needs replacing), we make everything safe within the original price and quote the larger job separately, so you are never committed to more than you agreed.